EXPLORE

Legal

Warranty Policy

Warranty Policy

Warranty Policy Warranties At [Your Company Name], we stand behind the quality of our products. Every unit comes with a 1-year standard warranty to ensure optimal performance under normal use. For added peace of mind, we also offer extended 2- and 3-year warranty options for our premium machines. Warranty Coverage Duration: The warranty covers 12 months from the date of purchase, ensuring your product works as intended. Support: If you experience any issues, our team will first provide troubleshooting over the phone. If the issue cannot be resolved, you may return the product for repair at no extra cost (excluding initial shipping to our facility). We cover the return shipping of repaired or replaced items. Limitations: This warranty does not cover damage from misuse, abuse, natural disasters, normal wear and tear (like expired filters), solenoid failures, unclean or hard water, mineral buildup, incorrect electrical supply, or excessive water pressure. Our Commitment to You We encourage you to contact us immediately if your product does not meet expectations. Addressing concerns directly allows us to resolve issues quickly, saving unnecessary service costs. Your satisfaction is our top priority, and we are committed to providing fast and effective solutions. For further questions or assistance regarding warranties or other matters, please reach out to our team. At [Your Company Name], we are dedicated to ensuring your complete satisfaction. Read more
Privacy Policy and Terms of Service

Privacy Policy and Terms of Service

Legal Policies Privacy Policy We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase with us in New Zealand. Information We Collect Personal information you provide directly (e.g., name, email, billing/shipping address, payment information). Information collected automatically (e.g., IP address, browser type, usage data). How We Use Your Information To process your orders and provide customer service. To send communications about your orders, updates, and promotional offers (you can opt out anytime). To improve our website, products, and services. Sharing Your Information We do not sell or rent your personal information. We may share your data with trusted service providers who assist with delivery, payment processing, marketing or analytics, all under strict confidentiality arrangements. Cookies & Tracking We use cookies and tracking tools to enhance your browsing experience, analyse website activity, and display personalised content or advertisements. Security We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure or destruction. Contact Us If you have any questions about our privacy practices, please contact Puritywaterfilters Co NZ. Terms of Service By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully. Use of Site You may use our website for lawful purposes only. You agree not to engage in activities that may damage, disable or impair the website or interfere with other users’ access. Products & Orders All orders are subject to product availability and acceptance. We reserve the right to refuse or cancel any order at our discretion. Prices, promotions and availability may change without notice. Intellectual Property All content on this website, including text, images, logos and graphics, is our property or licensed to us and may not be used without permission. Limitation of Liability To the maximum extent permitted by New Zealand law, we are not liable for any indirect, incidental or consequential damages arising from your use of the website or purchase of products. Governing Law These terms are governed by the laws of New Zealand. Any disputes arising out of or in connection with these terms will be subject to the non‑exclusive jurisdiction of the courts of New Zealand. Changes to Policies We may modify these policies at any time. Any changes will be posted on this page and the effective date will be updated accordingly. Contact If you have questions about our Terms of Service, please contact@Puritywaterfilter.co.nz. © Purity Space Water Filters – All rights reserved. Read more