Purity Water Filters
Warranty Policy
Warranty Policy
Warranties
At [Your Company Name], we stand behind the quality of our products. Every unit comes with a 1-year standard warranty to ensure optimal performance under normal use. For added peace of mind, we also offer extended 2- and 3-year warranty options for our premium machines.
Warranty Coverage
- Duration: The warranty covers 12 months from the date of purchase, ensuring your product works as intended.
- Support: If you experience any issues, our team will first provide troubleshooting over the phone. If the issue cannot be resolved, you may return the product for repair at no extra cost (excluding initial shipping to our facility). We cover the return shipping of repaired or replaced items.
- Limitations: This warranty does not cover damage from misuse, abuse, natural disasters, normal wear and tear (like expired filters), solenoid failures, unclean or hard water, mineral buildup, incorrect electrical supply, or excessive water pressure.
Our Commitment to You
We encourage you to contact us immediately if your product does not meet expectations. Addressing concerns directly allows us to resolve issues quickly, saving unnecessary service costs. Your satisfaction is our top priority, and we are committed to providing fast and effective solutions.
For further questions or assistance regarding warranties or other matters, please reach out to our team. At [Your Company Name], we are dedicated to ensuring your complete satisfaction.







